Privacy Policy

1. Introduction

Welcome to Good So Candle! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and share information collected from users of our website "goodsocandle.com" and through other interactions with us. We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and in compliance with applicable data protection laws.

By accessing or using our Website and services, you agree to the terms of this Privacy Policy. Please take a moment to read this policy to understand how we manage your information.

2. Information We Collect

We collect various types of information to provide and improve our services to you:

    2.1 Personal Identification Information

    When you make a purchase, create an account, or contact us, we may collect personal identification information            that includes:

• Full Name: To process and deliver your orders.

• Email Address: To send order confirmations, updates, and respond to inquiries.

• Phone Number: To communicate about order status or issues.

• Billing and Shipping Address: To fulfill your orders and provide shipping information.

   2.2 Payment Information

• Payment Details: When making purchases, we collect payment information, such as credit card or debit card details. This information is processed through a secure payment gateway and is not stored by us directly.

   2.3 Technical Information

   We collect certain technical data when you visit our Website:

• IP Address: Helps identify your general location and maintain website security.

• Browser Type and Version: To ensure compatibility with our services.

• Device Information: Including device type, operating system, and unique device identifiers.

• Usage Data: Information about how you use our Website, such as pages viewed, time spent on the site, clicks, and navigation paths.

   2.4 Communication Information

   When you contact us via email, social media, or other communication channels, we collect the information you                 provide in those communications, which may include:

• Messages and Attachments: For customer service purposes.

• Contact Preferences: To respond to your communication in the way you prefer.

   2.5 Cookies and Similar Technologies

   We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are       small data files stored on your device that help us understand your preferences and improve your online experience.

 

3. How We Use Your Information

We use the information collected for various purposes, including:

   3.1 Order Processing and Fulfillment

• To process orders, arrange shipping, and provide order confirmations, tracking details, and delivery updates.

• To verify your payment information and prevent fraudulent transactions.

   3.2 Customer Service

• To respond to your inquiries, provide support, and communicate with you regarding your orders.

• To manage your account, including any requests related to account changes or security updates.

   3.3 Marketing and Promotional Communications

• To send promotional emails, newsletters, and offers, if you have opted in to receive them.

• You can unsubscribe from marketing communications at any time by following the instructions included in each communication.

   3.4 Improving Our Services and Website

• To analyze how users interact with our Website and improve its functionality, design, and user experience.

• To conduct market research and gather insights into customer preferences.

   3.5 Legal Compliance and Fraud Prevention

• To comply with applicable laws, regulations, and legal processes.

• To prevent fraudulent transactions and other illegal activities and protect the rights, property, and safety of Good So Candle, our customers, and third parties.

 

4. How We Share Your Information

We do not sell, rent, or trade your personal data with third parties. However, we may share your information with trusted third parties for specific purposes:

   4.1 Service Providers

   We work with third-party service providers who assist us in providing our services, including:

• Payment Processing: Third-party payment gateways securely process your payment information.

• Shipping Partners: Shipping companies to fulfill and deliver your orders.

• IT and Marketing Services: Providers who assist us with the operation, maintenance, and marketing of our Website.

   4.2 Legal Requirements

   We may disclose your personal information if required by law or in response to valid legal requests, such as                     subpoenas, court orders, or government regulations.

   4.3 Business Transfers

   In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of     the transaction. We will notify you of any change in ownership or the transfer of your personal data.

 

5. Cookies and Tracking Technologies

Cookies and similar technologies are used to enhance your experience, including:

• Functional Cookies: Necessary for the Website to function correctly, such as enabling the shopping cart feature.

• Analytics Cookies: To analyze user behavior, gather insights into how users interact with our Website, and improve our services.

• Marketing Cookies: To provide you with personalized advertisements based on your browsing activities and preferences.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.

 

6. Data Security

We take data security seriously and implement reasonable measures to protect your personal information:

• Encryption: Payment information is encrypted during transmission using SSL (Secure Socket Layer) technology.

• Access Control: Access to personal data is restricted to authorized personnel who need it to perform their roles.

• Data Retention: We retain your personal information only as long as necessary for the purposes stated in this Privacy Policy or to comply with legal obligations.

 

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

   7.1 Access and Correction

• You can request a copy of the personal data we hold about you.

• You can request corrections to any inaccuracies in your personal information.

   7.2 Data Deletion

• You have the right to request the deletion of your personal information, subject to certain conditions.

   7.3 Restriction of Processing

• You may request that we limit the use of your personal information under certain circumstances, such as while we verify its accuracy.

   7.4 Data Portability

• You may request a copy of your personal information in a structured, commonly used, and machine-readable format and transfer it to another data controller.

   7.5 Opt-Out of Marketing Communications

• You can unsubscribe from marketing communications at any time by following the "unsubscribe" link included in the email or by contacting us directly.

   To exercise any of these rights, please contact us at goodsocandle@gmail.com.

 

8. Third-Party Websites

Our Website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

 

9. Children's Privacy

Our Website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have collected information from a child, please contact us, and we will take appropriate steps to delete the information.

 

10. International Data Transfers

If you are accessing our Website from outside of Turkey, please be aware that your information may be transferred to, stored, and processed in Turkey, where our servers are located. By using our services, you consent to the transfer of your data to Turkey and acknowledge that the data protection laws of Turkey may differ from those in your country.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. We will notify you of any significant changes by posting the updated Privacy Policy on our Website with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we manage your personal information.

 

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Good So Candle
goodsocandle@gmail.com

​

We are committed to protecting your privacy and ensuring transparency about how your personal information is used. Thank you for trusting Good So Candle with your information.